--- import Layout from '~/layouts/PageLayout.astro'; import Header from '~/components/widgets/Header.astro'; import Hero from '~/components/widgets/Hero.astro'; import Content from '~/components/widgets/Content.astro'; import Features3 from '~/components/widgets/Features3.astro'; import Testimonials from '~/components/widgets/Testimonials.astro'; import Steps from '~/components/widgets/Steps.astro'; import BlogLatestPosts from '~/components/widgets/BlogLatestPosts.astro'; import { getPermalink } from '~/utils/permalinks'; import HomePageImage from '../assets/images/richardbergsma.png' import MicrosoftAssociate from '../assets/images/microsoft-certified-associate-badge.webp' import NexthinkAssociate from '../assets/images/NexthinkAssociate.webp' import NexthinkAdministrator from '../assets/images/NexthinkAdministrator.webp' import pcep from '../assets/images/PCEP.webp' import MicrosoftFundamentals from '../assets/images/microsoft-certified-fundamentals-badge.webp' const metadata = { title: 'About me', }; const fixedYear = 2010; // Replace with your desired year const currentYear = new Date().getFullYear(); const yearsSince = currentYear - fixedYear; ---
Hi! I am Richard Bergsma.

I automate workflows with Power Automate, build smart chatbots in Copilot Studio, and connect systems through seamless API integrations. From optimizing IT infrastructure and managing global environments to enhancing collaboration with SharePoint and Azure, I streamline processes to make technology work smarter—all while leveling up my Python skills.

About me

With over 15 years of IT experience, I am a passionate IT Systems and Automation Manager who thrives on delivering optimal solutions for complex cloud and on-premise systems. I focus on driving automation with Power Automate, building intelligent chatbots in Copilot Studio, and integrating APIs to streamline workflows. I also manage the Microsoft 365 environment, support 3rd line requests, and enhance efficiency with tools like Power Apps, Nexthink, and TOPdesk.

Previously, I led Microsoft 365 and SharePoint Online implementations, migrated mail systems, and improved automation with SCCM. Additionally, I founded Bergsma IT, helping small businesses move to the cloud and managing tailored WordPress websites.

I hold certifications in Microsoft Teams Administration, Azure Fundamentals, and Nexthink Administration. My mission is to drive IT excellence by optimizing cloud solutions, automating processes, and providing outstanding technical support.
COFRA Holding C.V. - Amsterdam
02-2025 - Present', description: `As the IT Systems and Automation Manager at COFRA Holding, I focus on driving automation through Power Automate and building advanced chatbots in Copilot Studio to streamline processes and enhance operational efficiency. My work involves integrating APIs to create seamless workflows, automating recurring tasks, and supporting digital transformation initiatives. In addition to my automation responsibilities, I continue to manage our Microsoft 365 environment, support 3rd line requests, develop Power Apps, oversee our Nexthink environment, manage TOPdesk, and contribute to various IT projects as needed.`, icon: 'tabler:automation', }, { title: 'Office 365 Professional
COFRA Holding C.V. - Amsterdam
08-2020 - 01-2025', description: `As the Microsoft 365 expert within COFRA Holding, I ensure that the environment is managed, new features are communicated, and colleagues are supported with 3rd line requests. New requests that come to me range from new Power Automate flows to Power Apps. Additionally, I focus on the setup and management of our Nexthink environment, manage TopDesk, and support other projects as required. Lately, I’ve been concentrating on leveraging Power Automate to enhance automation across various areas.`, icon: 'tabler:brand-office', }, { title: 'Cloud systems and Application Engineer
Hyva - Alphen aan den Rijn
09-2018 - 04-2020', description: `Managed global IT infrastructure across 35 countries, driving the implementation and integration of Office 365 and SharePoint Online to enhance collaboration. Led seamless migrations from diverse mail systems to Office 365, improving communication efficiency and reliability. Spearheaded the consolidation of global IT operations by replacing two data centers, setting up and optimizing Azure environments, and managing costs effectively. Implemented SCCM to automate key processes, boosting service desk efficiency. Provided third-line support via TOPdesk, resolving complex IT issues and ensuring high service quality.`, icon: 'tabler:car-crane', }, { title: 'IT Consultant
Bergsma.IT - Zoetermeer
01-2018 - 07-2019', description: `Founded the company to help small businesses modernize their IT infrastructure through cloud-based solutions, focusing on Microsoft technologies to enhance efficiency, scalability, and collaboration. Successfully executed email and file server migrations to Microsoft cloud platforms, provided ongoing technical support, and designed tailored WordPress websites. Streamlined workflows with Microsoft 365 and delivered customized IT solutions aligned with clients’ business goals.`, icon: 'tabler:binary-tree-2', }, { title: 'Technical Application Engineer SharePoint
Allseas - Delft
04-2018 - 09-2018', description: `Managed and optimized SharePoint 2013 and SharePoint Online environments to support collaboration and productivity. Created and customized SharePoint sites, implemented workflows, and provided expert support for Cadac Organice. Worked closely with stakeholders to deliver tailored solutions, ensuring secure, up-to-date, and high-performing SharePoint systems.`, icon: 'tabler:cloud-share', }, { title: 'IT System Administrator
OZ Export - De Kwakel
10-2015 - 12-2017', description: `Managed and maintained the organization’s IT infrastructure to ensure system reliability and seamless operations. Oversaw servers, client PCs, portable scanners, and printers, optimizing performance and minimizing downtime. Configured VoIP systems, managed network switches, and administered Citrix environments for secure remote access. Installed and supported on-premise SharePoint environments to enhance collaboration. Designed and maintained the organization’s surveillance system and helpdesk platform, streamlining IT support and strengthening security. Provided hands-on troubleshooting for hardware, software, and network issues to support daily operations.`, icon: 'tabler:server', }, ]} classes={{ container: 'max-w-3xl' }} /> De Haagse Hogeschool / The Hague University of Applied Sciences
2011 - 2013`, icon: 'tabler:school', }, { title: `Bachelor of Applied Science - BASc, Information Technology
De Haagse Hogeschool / The Hague University of Applied Sciences
2011 - 2011`, icon: 'tabler:school', }, { title: `Associate's degree, Information Technology
ID College
2007 - 2011`, icon: 'tabler:books', }, ]} classes={{ container: 'max-w-3xl' }} />